Samsung has acknowledged that a sleep-tracking problem affects a number of its most recent Galaxy Watch models, but thankfully, it has also suggested a few solutions.
SamMobile discovered a Samsung Community forum in Korea where the firm disclosed that the Galaxy Watch 7 and Galaxy Watch Ultra, two of its top smartwatches, might not be accurately detecting sleep.
SamMobile discovered a Samsung Community forum in Korea where the firm disclosed that the Galaxy Watch 7 and Galaxy Watch Ultra, two of its top smartwatches, might not be accurately detecting sleep.
The issue, which also affects the Galaxy Watch 4, 5, and 6, means that “sleep-related measurement values are not reflected properly in the Samsung Health app on the Galaxy Watch.”
For consumers who might be having problems, Samsung has provided a few patches. We have contacted Samsung for further information, but as mentioned, this message was only made on a Korean forum, so it is unclear at this time whether the problem is regional.
In any case, here are some fixes for your Galaxy Watch if you are experiencing problems with sleep monitoring.
How to correct the Galaxy Watch’s sleep tracking
Samsung advises users to turn the device off and on again as the initial step in tech troubleshooting. It claims to be working on a new version of the Samsung Health app to address the problem in the meanwhile.
In particular, Samsung advises users to activate and then deactivate the Galaxy Watch’s power-saving mode under the Watch’s Settings app.
Lastly, users should get the most recent version of the Samsung Health software from the Galaxy Store. It is unclear whether this is the promised upgrade to the app or a temporary solution. However, all of these adjustments are fantastic starting points if your Galaxy Watch is having trouble tracking your sleep.
Samsung Galaxy Watch 7
1.5″ Super AMOLED, 480x480px ~327ppi, 425mAh Battery, Bluetooth 5.3, Wi-Fi, MIL-STD-810H compliant, 50m/5ATM water resistant (IP68), ECG certified, Sleep Coach, Heart Monitor
