Amazon has fixed an issue that prevented users with Android 12 phones from using apps downloaded from the company’s Appstore. “We’ve released a remedy for an issue that’s affecting app launches for Amazon Appstore customers who’ve upgraded to Android 12 on their mobile devices,” an Amazon spokeswoman told Engadget on Friday. “We are contacting customers with steps to update their Appstore experience. We are sorry for any disruption this has caused.”
In late October, reports of apps from the Appstore not operating on Android 12 began to surface online. Users of the Google Pixel 6 and Samsung Galaxy S21 discovered that none of the applications they had previously downloaded from the Appstore would work on their devices. There have also been instances of no apps appearing in the app store. While the problem didn’t affect many individuals, it took Amazon nearly a month to officially disclose it. The business did not specify what prompted the glitch on Friday. There was suspicion when it originally arose that it was caused by a conflict between Amazon’s built-in DRM and Android 12.